Sandryne Boutique
Refund, Exchange & Return Policy
Thank you for shopping at Sandryne Boutique. We hope you love your purchase! If, for any reason, you are not completely satisfied, you are welcome to return or exchange your item in accordance with the policy below.
General conditions
All returns or exchanges must be unworn, unwashed, and have original tags attached.
Accessories and sale items are FINAL SALE and cannot be returned or exchanged. Sale items are marked Final sale on the product page, in the cart, and at checkout.
Items showing signs of wear, alteration, or damage will not be accepted.
Online purchases — return authorization required
Please request a return from your account (or email us) within 2 days of receiving your order. We will send return instructions.
Include your order reference clearly on the UPS or FedEx shipping label.
USPS shipments will not be accepted.
Items returned without authorization will be refused.
Return shipping
All authorized returns must be shipped to Sandryne Boutique at the address provided in your approval email within 10 days of receiving your order.
Customers are responsible for return shipping costs and must provide a valid tracking number.
If tracking is not provided and the item is not received, we cannot issue a refund or exchange.
Refunds
We refund the item price only, to the original form of payment. Shipping paid at checkout is not refunded. You also pay to ship the item back.
Returns received after the 10-day period will not be accepted.
In-store purchases
No refunds. Exchanges or store credit only within 10 days of purchase.
Sale items and accessories are FINAL SALE and cannot be exchanged or returned.
Contact information
If you have any questions regarding your return or exchange, please contact us at info@sandryneboutique.com.